Student Information

Student Policies

Please find below our downloadable policies, student handbook and other information related to your studies.

Student Handbook

Fees and Refund Policy

Complaints and Appeals Process

Complaint and Appeal Form 

Smart and Skilled Funding Declaration Form 

Smart and Skilled Fee Administration Policy

Smart and Skilled Consumer Protection Strategy

Unique Student Identifier (USI)

To commence a course with Gateway Training Academy you will need a Unique Student Identifier (USI).

The Unique Student Identifier (USI) is a national student number that allows individuals to see their training records and results from all providers, including all completed training units and qualifications in a single space.

Each account is linked to the National Vocational Education and Training (VET) Data Collection. This means you will be able to locate, collate and authenticate your VET achievements into one transcript.

You can either obtain this through Gateway Training Academy when enrolling or through the Australian Governments website here.