Certificate III in Business

Overview

Course Structure

Student Outcomes

Industry Insights

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About the program

Certificate III in Business: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Entry Requirements

There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.

Course Pathways

Preferred pathways for candidates considering the qualification include:

BSB40215 Certificate IV in Business

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Occupation	Description
Clerical Officer	Clerical Officers perform a range of clerical duties in an office environment. They maintain records, deal with and write correspondence, use computer technology, produce business documents, organise office resources, and manage their own work priorities and financial records.
Customer Service Officer	Customer Service Officers deal with the relationship between a company and its clients. They ensure client needs are met, answer queries, and provide a point of contact within an organisation. They may manage a team of Customer Service Representatives. They resolve complaints and act as mediators in disputes, or direct complainants to the correct department.
Data Entry Operator	Data Entry Operators input and retrieve data, using computerised systems. They may also collect data from clients and colleagues.
Information Officer	Information Officers are responsible for the provision and dissemination of information within an organisation. They may conduct research; provide advice to customers and internal clients; and handle and store records and other forms of business information.
Payroll Officer	Payroll Officers process the payroll for all personnel, and also process payments and direct debits associated with superannuation, sick leave and other claims. They are also often required to assist with other accounting duties and payments processing.
Word Processing Operator	Word Processing Operators transcribe, type, edit and print documents. They use computers with word-processing software applications and printers.

Source: myskills

Overview

About the program

Entry Requirements

Course Pathways

Preferred pathways for candidates considering the qualification include:

BSB40215 Certificate IV in Business

Course Structure

To successfully complete this qualification, you require 13 units of competence. These 13 units are comprised of 6 core unit which is compulsory and 7 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.

Core Units

BSBCRT311	Apply critical thinking skills in a team environment
BSBPEF201	Support personal wellbeing in the workplace
BSBSUS211	Participate in sustainable work practices
BSBTWK301	Use inclusive work practices
BSBWHS311	Assist with maintaining workplace safety
BSBXCM301	Engage in workplace communication

Recommended Elective Units*

BSBPEF301	Organise personal work priorities (Gp B – min 1)
BSBWRT311	Write simple documents (Gp A – min 2)
BSBTEC202	Use digital technologies to communicate in a work environment (Gp A – min 2)
BSBTEC301	Design and produce business documents
BSBOPS303	Organise schedules
BSBINS202	Handle receipt and dispatch of information
BSBOPS301	Maintain business resources

*Please note that elective units may be subject to change.

**Please contact us if you would like to discuss customised elective unit options to suit your needs.

Student Outcomes

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

Occupation	Description
Clerical Officer	Clerical Officers perform a range of clerical duties in an office environment. They maintain records, deal with and write correspondence, use computer technology, produce business documents, organise office resources, and manage their own work priorities and financial records.
Customer Service Officer	Customer Service Officers deal with the relationship between a company and its clients. They ensure client needs are met, answer queries, and provide a point of contact within an organisation. They may manage a team of Customer Service Representatives. They resolve complaints and act as mediators in disputes, or direct complainants to the correct department.
Data Entry Operator	Data Entry Operators input and retrieve data, using computerised systems. They may also collect data from clients and colleagues.
Information Officer	Information Officers are responsible for the provision and dissemination of information within an organisation. They may conduct research; provide advice to customers and internal clients; and handle and store records and other forms of business information.
Payroll Officer	Payroll Officers process the payroll for all personnel, and also process payments and direct debits associated with superannuation, sick leave and other claims. They are also often required to assist with other accounting duties and payments processing.
Word Processing Operator	Word Processing Operators transcribe, type, edit and print documents. They use computers with word-processing software applications and printers.

Source: myskills

Industry Insights

Future Growth

44%

Business sector is set to double in comparison to other industries, with a wide variety of sub-industries such as IT and Health Care being the favored growth industries