Quick Facts
Course Overview
Kickstart your career in the dynamic world of retail with our Certificate III in Retail. This qualification is designed for individuals aiming to excel in customer engagement, manage daily store operations, and meet organisational expectations. With a focus on product and service knowledge, this course hones your ability to use discretion and judgement in a variety of retail settings.
You’ll learn to operate with independence, under limited supervision, and may also gain skills in supervising team members and overseeing workplace operations. This certificate opens doors to opportunities across specialty retailers, supermarkets, department stores, and quick service restaurants, offering a versatile pathway into the retail industry.
Career Outlook
After completing a Certificate III in Retail, here’s what you can expect:
What types of job roles could I pursue?
What might my employment setting look like?
What types of skills are important for these roles?
Course Description
Course Delivery
Our Certificate III in Retail is offered in two formats: classroom-based learning at select locations and workplace-based training for those enrolled in a traineeship program. This course is delivered through Gateway Training Academy, a Registered Training Organisation (RTO ID 32305).
Student Resources Provided
Depending on your chosen method of course delivery, the following resources may be provided:
– Comprehensive workbooks for course material.
– Access to computers and relevant software during classroom sessions.
– A personalised student training plan.
– Guidance from dedicated and qualified trainers
– Specialised assessment tools for effective learning.
Note: The availability of certain resources is contingent upon whether you are enrolled in classroom-based learning or workplace-based training.
Entry Requirements
This course has no specific academic prerequisites. Students are required to provide a Unique Student Identifier (USI) – assistance available – along with photo identification, and meet the necessary language, literacy, and numeracy standards.
Certification Upon Completion
Successful completion of this qualification results in:
– A Nationally Recognised Certificate & Transcript, or
– A Statement of Attainment for competency in at least one unit.
Course Structure
This program requires you to complete 13 units of competencies: 8 core units and 5 elective units.
Core Units | |
|---|---|
Unit Code | Unit Name |
SIRXCEG002 | Assist with customer difficulties |
SIRXCEG003 | Build customer relationships and loyalty |
SIRXCOM002 | Work effectively in a team |
SIRXIND001 | Work effectively in a service environment |
SIRXCEG001 | Engage the customer |
SIRXRSK001 | Identify and respond to security risks |
SIRXSLS001 | Sell to the retail customer |
SIRXWHS002 | Contribute to workplace health and safety |
Elective Units | |
|---|---|
Unit Code | Unit Name |
SIRRINV001 | Receive and handle retail stock |
SIRRMER001 | Produce visual merchandise displays |
SIRRMER003 | Coordinate visual merchandising activities |
SIRRRTF001 | Balance and secure point-of-sale terminal |
SIRXIND002 | Organise and maintain the store environment |
Government Subsidies
The Jobs & Skills WA program offers government financial assistance to eligible students, aimed at supporting the development of a skilled workforce in Western Australia. Gateway Training Academy (RTO Code: 32305) is proud to be contracted by the State Government to deliver select qualifications through this program.
Smart and Skilled is a New South Wales government initiative that enables eligible students to access affordable, government-subsidised training courses. Gateway Training Academy (RTO Code: 32305) is a Smart and Skilled provider, offering a range of qualifications under this program.
