About the program
This qualification is suited to applicants who are responsible for the operational management of a practice, and working under the guidance of a practice manager or principal. It is targeted towards a range of practice types, for example general, specialist and government practices and addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.
Skills and outcomes include:
- Leading and managing a team in a range of workplace environments
- Building successful workplace relationships through networking opportunities
- Planning, organising, implementing and monitoring organisational workloads
- Evaluating and applying solutions to a range of predictable and unpredictable problems
- Optimising on individual and team performance
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Course Pathways
Preferred pathways for candidates considering the qualification include:
- Diploma of Leadership and Management
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
To successfully complete this qualification, you require 12 units of competence. These 12 units are comprised of 5 core unit which is compulsory and 7 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR411 | Demonstrate leadership in the workplace |
| BSBLDR413 | Lead effective workplace relationships |
| BSBOPS402 | Coordinate business operational plans |
| BSBXCM401 | Apply communication strategies in the workplace |
| BSBXTW401 | Lead and facilitate a team |
| BSBLDR412 | Communicate effectively as a workplace leader (Gp A) |
| BSBCRT411 | Implement and monitor WHS policies, procedures and programs |
| BSBOPS403 | Apply business risk management processes |
| BSBPEF401 | Manage personal health and wellbeing (Gp B) |
| BSBPEF402 | Develop personal work priorities (Group A) |
| BSBLDR414 | Lead team effectiveness (Gp A) |
| BSBSTR401 | Promote innovation in team environments (Gp A) |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Team Leader | A project leader is a professional who leads people and makes sure a project is carried through. The project leader engages the team, motivating them, taking care of their needs and maintaining a friendly and productive work environment. |
| Sales Team Coordinator | A Sales Coordinator, or Outbound Sales Coordinator, oversees the performance and efficiency levels of Sales Representatives. Their main duties include setting goals and quotas for sales teams, creating training schedules and maintaining the inventory of sales presentation tools. |
| Leading hand | A Leading Hand is usually a qualified individual or specialist who takes on a more responsible role within a team with limited supervision from other forms of management. This is a role that requires the ability to motivate and lead others by example. |
| Line Manager | Line managers oversee other employees and the operations of a business while reporting to a higher-ranking manager. They play an important role in the operation of many businesses, supervising and managing workers on a daily basis and acting as a liaison between employees and upper management. |
Source: myskills
Future Growth
50%
Leadership Development Is A $366 Billion Industry and is projected to double by 2027.
Weekly Pay
$2,590
The average general manager salary in Australia is $135,500 per year or $69.49 per hour. Entry-level positions start at $100,000 per year, while most experienced workers make up to $200,000 per year.
Satisfied With Training
90%
Percentage of graduates of this course who were satisfied with the training.
Overview
About the program
This qualification is suited to applicants who are responsible for the operational management of a practice, and working under the guidance of a practice manager or principal. It is targeted towards a range of practice types, for example general, specialist and government practices and addresses the daily operations of a practice with a strong focus on staff management and supporting client/patient needs complemented by an understanding of risk management and compliance.
Skills and outcomes include:
- Leading and managing a team in a range of workplace environments
- Building successful workplace relationships through networking opportunities
- Planning, organising, implementing and monitoring organisational workloads
- Evaluating and applying solutions to a range of predictable and unpredictable problems
- Optimising on individual and team performance
Entry Requirements
There are no academic entry requirements for these qualifications. Students are required to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Course Pathways
Preferred pathways for candidates considering the qualification include:
- Diploma of Leadership and Management
Training delivery
This course can be conducted online, blended, work based or in the classroom. Training is delivered through our Registered Training Organisation: Gateway Training Academy RTO ID 32305.
Course Outcomes
Upon successful completion of the course, you will receive a:
- Nationally recognised Certificate & Transcript or
- Statement of Attainment (if found competent in at least 1 Unit of Competency)
Course Structure
To successfully complete this qualification, you require 12 units of competence. These 12 units are comprised of 5 core unit which is compulsory and 7 elective units. The units of competence shown below have been selected by Gateway Training Academy based on the course purpose. They are shown in the recommended study order.
Core Units
| BSBLDR411 | Demonstrate leadership in the workplace |
| BSBLDR413 | Lead effective workplace relationships |
| BSBOPS402 | Coordinate business operational plans |
| BSBXCM401 | Apply communication strategies in the workplace |
| BSBXTW401 | Lead and facilitate a team |
| BSBLDR412 | Communicate effectively as a workplace leader (Gp A) |
| BSBCRT411 | Implement and monitor WHS policies, procedures and programs |
| BSBOPS403 | Apply business risk management processes |
| BSBPEF401 | Manage personal health and wellbeing (Gp B) |
| BSBPEF402 | Develop personal work priorities (Group A) |
| BSBLDR414 | Lead team effectiveness (Gp A) |
| BSBSTR401 | Promote innovation in team environments (Gp A) |
*Please note that elective units may be subject to change.
**Please contact us if you would like to discuss customised elective unit options to suit your needs.
Student Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
| Occupation | Description |
|---|---|
| Team Leader | A project leader is a professional who leads people and makes sure a project is carried through. The project leader engages the team, motivating them, taking care of their needs and maintaining a friendly and productive work environment. |
| Sales Team Coordinator | A Sales Coordinator, or Outbound Sales Coordinator, oversees the performance and efficiency levels of Sales Representatives. Their main duties include setting goals and quotas for sales teams, creating training schedules and maintaining the inventory of sales presentation tools. |
| Leading hand | A Leading Hand is usually a qualified individual or specialist who takes on a more responsible role within a team with limited supervision from other forms of management. This is a role that requires the ability to motivate and lead others by example. |
| Line Manager | Line managers oversee other employees and the operations of a business while reporting to a higher-ranking manager. They play an important role in the operation of many businesses, supervising and managing workers on a daily basis and acting as a liaison between employees and upper management. |
Source: myskills
Industry Insights
Future Growth
50%
Leadership Development Is A $366 Billion Industry and is projected to double by 2027.
Weekly Pay
$2,590
The average general manager salary in Australia is $135,500 per year or $69.49 per hour. Entry-level positions start at $100,000 per year, while most experienced workers make up to $200,000 per year.
Satisfied With Training
90%
Percentage of graduates of this course who were satisfied with the training.
How It Works
Enquire Now
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You’re Qualified! All of Gateway Training Academy’s qualifications are Nationally Recognised.
The Gateway Difference
Over a decade of proven experience in helping businesses achieve growth through Education and Training.
Able to deliver both locally and nationally
Proven experience in Vocational Education
Trusted advisor by our clients including small, medium and large enterprises
Focus on lifelong learning and robust work role/ function focused assessment aligned to your strategic goals
Delivering quality training outcomes in a wide range of industries
Strong links with Australian Apprenticeship Support Network.
Testimonial
Gateway Training has helped me Upskill my Diploma course in Leadership & Management! They’ve been great in providing me all the tools necessary to be prepared for my roles.
Sarah Howard
Diploma of Leadership and Management
I’ve had an excellent experience from enrolment, training delivery and the in-depth knowledge of Gateway’s trainers. Gateway has shown commitment and enthusiasm to understand my needs and then design and recommend the training package was commendable. The trainer was knowledgeable, friendly and they adapted their style accordingly to me. Can’t thank them enough!Â
Chris Southend
Certificate IV In Community Pharmacy
From my very first meeting, the team at Gateway were focused on my needs. They supported me through the sign-up stage, enrollments and their training has had a tremendous impact on my career. They kept me informed of every aspect of the journey.Â
Albert Kenley
Diploma of Community Services
I needed to gain qualifications in Retail as my work told me to and I came across Gateway’s Cert 3 course. They made it so easy for me to gain qualification and my teacher was excellent in providing me all the insights and experience i needed at my work. I really appreciate all the hard work Gateway did for me to get this done. I’ve learnt a lot and built a lasting relationship with their well cultured and experienced Trainers and highly recommend them.
Johnathon Dewey
Certificate III In Retail
The Team at Gateway were switched on to my needs and they offered me a great insight into the manufacturing industry as that’s what I initially wanted to study. The training has been great, I’v’e thoroughly enjoyed it and Gateways flexibility to my working schedule has been invaluable…
David Conway
Certificate III In Process Manufacturing
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