Case Study: Jasmine Care gets NDIS Co. underway with support from Gateway Training Academy

Customer Objectives

• Upskill staff in Customer Engagement, Leadership and Management and Support courses
• Create pathways for Staff to become Support leaders and managers
• Provide Community Clients a valuable service that brightens up their lives
• We recognise your rights and are here to support and assist you to exercise these rights and to achieve your life’s goals
• Whatever your preferences we will discuss these with you so that we can support you in the best way possible

“We connected with Gateway Training Academy early on as our Training provider for a number of reasons and we haven’t been disappointed. The Team at Gateway were switched on to our needs as a business and they offered us great business and Training solutions. The training has been great, our Staff have thoroughly enjoyed it and Gateways flexibility to our working schedule has been invaluable…”

Ashraf Jacobs, Director Jasmine Care.

Company Background

We are a professional NDIS provider, at Jasmine Care offering a personalised approach knowing all applicants have a vastly different range of requirements and expectations and that it is our duty of care to cater to those to the best of our ability whilst respecting your individual beliefs and rights. We are dedicated to supporting people with mental health challenges, disabilities, or both to achieve their goals and help build connections with their community to live a more enriched life.

Gateways Role

Gateway partnered with Jasmine Care upon inception to help its business grow and become self-sustainable through the Boosting Apprenticeship/Traineeship Commencement Program to deliver several Nationally recognised courses for their staff. This ensured all their staff were qualified in Industry compliance and focused on customer skills through Certificate III in Customer Engagement and Business Certificates.

Moving forward

As Jasmine Care evolves, it plans to roll out more Employment positions and thus more training programs across all their Staff and are excited about the opportunity to work with Gateway Training in reaching their visions & goals as one of the Home Care Services of choice.